Refund policy

At Zauq e Sehat, customer satisfaction is important to us. If you receive a damaged, incorrect, or defective product, please contact us within 3 days of delivery.

Eligibility for Returns

• Product must be unused and in original packaging
• Return request must be made within 3 days
• Opened or used herbal products are not eligible for return due to hygiene and safety reasons

Refund Process

• Approved refunds will be processed within 5–7 business days
• Shipping charges are non-refundable
• Cash on Delivery charges (if any) are non-refundable

Damaged or Wrong Product

If you receive the wrong or damaged item, contact us with:

• Order number
• Product photos
• Issue details